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Industries · Automotive

Dealer networks that know every new model.

New models, electrified ranges, financing offers and connected services change faster than dealer training. Atrivity measures what sales and after-sales staff really know and closes the gaps before the customer walks in.

Powered by Atrivity Readiness + Atrivity Assistant

Book a demoSee the solutions
Network developmentSales and after-sales trainingBrand and product marketingDealer principals

The challenge

What makes it hard in automotive.

Challenge 01

A new model every season

Launches, facelifts and trim changes pile up, and staff learn them from a brochure the night before.

Challenge 02

Electrification changes the conversation

Range, charging, incentives and total cost of ownership questions need precise, current answers.

Challenge 03

You do not employ the network

Dealer staff rotate, and you rarely see what each showroom actually knows.

Value proposition

Know who is ready. Close the gaps that matter.

Atrivity Readiness finds what your dealer network does not know and closes the gaps with knowledge challenges and refreshers. Atrivity Assistant answers what they need in the moment. Both run on your Sales Layer of approved content and report into the same analytics.

What you get

Launch-ready showrooms

Readiness by dealer, region and role before the model reaches the showroom.

What you get

Current answers in the conversation

Specs, comparisons, offers and charging answers from your approved content.

What you get

A network you can see

The same measure for every dealer, so support goes where it is needed.

Real questions, real gaps

What dealer staff got wrong, and then got right.

10 real questions from automotive programs on Atrivity, each answered by between 40 and 208 sales and after-sales staff. On average, the error rate fell from 63% at the first attempt to 36% at the last.

After-sales208 learners

What does the new SUV's access and start authorisation control unit manage?

first attempt53%last attempt18%

What the company gainsFaster diagnosis of keyless faults in the workshop

After-sales147 learners

The engine control unit compares measured NOx with a theoretical value. If the difference is too large...

first attempt36%last attempt5%

What the company gainsCorrect emissions diagnosis and fewer repeat visits

Sales126 learners

The connectivity service contract included in new vehicles is...

first attempt81%last attempt51%

What the company gainsSalespeople activate connected services at handover, which opens recurring revenue

Sales108 learners

What must Lane Assist be set to for Traffic Jam Assist to activate?

first attempt62%last attempt32%

What the company gainsADAS features demonstrated correctly on test drives, which helps sell higher trims

Sales141 learners

How many modes does the advanced grip control system offer?

first attempt57%last attempt30%

What the company gainsA precise feature pitch for the SUV's key differentiator

After-sales147 learners

How does the new R-1234yf air-conditioning refrigerant differ from the R-134a it replaces?

first attempt67%last attempt42%

What the company gainsTechnicians understand the regulation behind the change and handle the new refrigerant correctly

Sales40 learners

What does the "55" in the new MPV's tyre size mean?

first attempt90%last attempt65%

What the company gainsConfident answers to technical buyer questions on the showroom floor

After-sales147 learners

Below what gradient does the hill descent control switch off automatically?

first attempt73%last attempt49%

What the company gainsAccurate explanation of off-road features, with fewer false fault claims

Sales192 learners

Which driving modes do all versions with drive profile selection offer, at a minimum?

first attempt59%last attempt36%

What the company gainsConsistent, correct product presentation across the dealer network

After-sales192 learners

What is one benefit of tracking repeat repairs?

first attempt49%last attempt28%

What the company gainsHigher first-time fix rate and better customer satisfaction scores

Real questions from client programs, anonymised and translated. Correct answers not shown; metrics unchanged.

Solutions

What we propose for automotive.

Solution

Implementation and service

The first four weeks, and what comes after.

Implementation and serviceSolution

Sales conversion

Answers based on approved content for sales and after-sales staff, before and during the customer conversation.

Sales conversionSolution

Assess and ensure readiness

Campaigns, brand standards and annual certification.

Assess and ensure readinessSolution

Galaxy report and Team slides

Reports by dealer group, region and role.

Galaxy report and Team slides

Business moments

Where it makes the difference.

New model launch
Electrified range rollout
Dealer staff onboarding
After-sales campaigns
Financing and service offers
Annual knowledge assessment

Atrivity has been used by more than 500 organisations in more than 50 languages. How it works

Start with one team and four weeks.

One product or range, one team or network, four weeks. We run it as a managed service with your content.

Book a demoThe first four weeks