Enable retail sales and channels with the power of details

How consumer electronics manufacturers use Atrivity

The difference between one consumer electronic product and another is in the details.

Microlearning helps sales associates remember specs, features, competitive comparison points and unique characteristics. These are the details that drive customer to buy one one product or another.

Explore the most popular training topics top consumer electronics and manufacturing companies deliver with Atrivity.

It's in remembering the details

Empower sales associates with 25% more knowledge retention in just 5 days with Atrivity. Train them about product knowledge, policies, and sales techniques with a game.

See an example of how it works.

It's in remembering the details

Empower sales associates with 25% more knowledge retention in just 5 days with Atrivity. Train them about product knowledge, policies, and sales techniques with a game.

See an example of how it works.

Atrivity is used by product managers, retail sales, heads of store, channel, and launch leaders

Invest in sales and product training to reach in-store business targets

Develop bite-size topics for channels and retail stores to reinforce standardised messaging

Customize content to feature key products, sales techniques, and promotions

Reach channel partners and sales associates wherever they are with mobile delivery

Consumer electronics brands use Atrivity to train & onboard employees

Key product launches

Rapid release cycles mean constantly changing details and effectively moving targets. Reach sales enablement goals with a game that serves bite-size pieces. Bursts of knowledge reinforce messages and increase retention for your most important annual releases. Train sales reps in competitive comparison and brand differentiation to seal sales.

Sales techniques

Sales associates trained in adapting to less knowledgeable shoppers and advanced electronics buyers will be more effective at closing sales. Mastering buying signals, cross-selling and upselling techniques are the skills they need to increase ATV.

Provide realistic scenarios for them to build the skills they need to create the personalized attention shoppers expect of the in-store shopping experience to impact sales.

Product training

Transform sales associates into experts with detailed product knowledge from the basics to high-end lines.

With the right information, each associate builds greater customer trust and satisfaction through knowledge.

Onboarding New Hires and Seasonal employees

Retail sales staff turnover rates reach upwards of 25%, and seasonal staffing means constant change.

Formal and efficient new hire onboarding programs reduce costs, decrease time to productivity and increase retention. Effective training includes product knowledge, promotional material, company policies and sales techniques.

Channel enablement

Guarantee your brand’s share of voice by empowering channels with the right product and promotional information. Deliver key content from HQ to distributors or sales associates in large retail chains, super or branded store to promote your brand and drive sales in the right direction. Distrbution through channels mean that brands compete for share of voice.

Employees that are more knowledgeable about a specific product will sell with more confidence.

Customer service

On and offline customer service alignment is key to the shopper experience.

Customer service agents are an extension of your brand. They need training in online communication skills and identifying buying signals to impact sales across business lines, whilst managing and nurturing inbound customer inquiries.

Compliance training

Each region must abide by local laws that could include information of the trader or manufacturer, or even about warranty requirements and consumer rights.

Sales associates and customer service agents must be aware of price transparency and consumer rights when it comes to warranties and repair services.

Safety and loss prevention

Train salesfloor staff to identify shoplifters and shoplifting methods. Ensure they know the appropriate procedures to follow if they witness a colleague stealing. Create a less attractive environment for shoplifters and remind staff of shoplifting policies and procedures.

Every employee can be trained to prevent shrinkage and reduce company losses.

Talk to an Atrivity Game Expert

Using Atrivity, employees compete to be the best. Customize the Atrivity training mobile app content with product and brand. Use Atrivity to enable your sales team and channels to increase ATV, brand loyalty and overall revenue.

Want to know how you can use mobile games in consumer electronics retail training?

See how it works